In the pest control industry typically; field workers are called to visit customers for various reasons and at various times: urgent visits; non-urgent, non-regular visits; regular maintenance visits etc.  Mobile workers are required to complete paperwork after every visit giving details of findings, materials used, follow-up requirements and so on... imagine just a couple of problems for the technician:

• The amount of time that this takes
• The difficulty in remembering details of every visit, and the equipment/products used in a day if paperwork is completed after the event

Imagine the main problems for office workers recording and dealing with information from technicians:

• Planning is difficult if information is received irregularly
• Monitoring and reordering of stock is impossible if information is not accurate

Finally, imagine the problems for the company as a whole:

• The amount of non-productive time that field technicians spend filling in paperwork
• The inefficient use of office staff time
• The amount of storage that’s needed for paperwork

Now imagine the Az-One system in action...

Each field technician is supplied with a web-enabled, hand-held PDA from which they can ‘beam back’ and receive information to and from base throughout their working day.

Click here to find out more about Az-One